Privacy Policy
Last updated: December 2024
At StickerGen, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.
1. Information We Collect
Information You Provide
- Account Information: Email address, name, and profile picture when you create an account
- Payment Information: Billing details processed securely through our payment providers
- Photos: Images you upload for sticker generation
- Communications: Messages you send to our support team
Information Collected Automatically
- Usage Data: How you interact with our service
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
2. How We Use Your Information
We use your information to:
- Provide and improve our sticker generation service
- Process your payments and manage your subscription
- Send you service updates and marketing communications (with your consent)
- Respond to your support requests
- Detect and prevent fraud or abuse
- Analyze usage patterns to improve user experience
3. Photo Processing & Storage
Important: We take special care with your photos:
- Photos are processed solely to generate your stickers
- Original photos are not used for AI training without explicit consent
- Generated stickers are stored in your account for easy access
- You can delete your photos and stickers at any time
- We use secure, encrypted storage for all image data
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate our service (cloud hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security audits and updates
- Access controls and authentication
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate information
- Delete: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
7. Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze site traffic
- Provide personalized content
You can control cookies through your browser settings, though some features may not work properly without them.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.
11. Contact Us
For privacy-related questions or requests, please contact us at:
By using StickerGen, you acknowledge that you have read and understood this Privacy Policy.